I have never used storage before. How does it work?
Do not worry, the process is simple! Reserving your unit is the first step. Take inventory of the content that will require storage, and determine what size of unit that you will need. There is a description of each unit under the tab BOOK NOW on our website. Our online booking process is easy, after you select the size of unit, you will be asked to complete a Customer Profile and Read and Sign the online Customer Rental Agreement. As soon as our system has updated your Customer profile you will receive a confirmation email with all of the information needed to move into your unit.
Will my items be safe?
Yes. At Ennismore storage we have 24 hr video surveillance, gated access with individual security codes, well lit units, motion detector lights and a fully fenced lot.
Does Ennismore Storage offer moving solutions?
Yes, we can offer moving support.
Do I need to bring my own lock for my unit?
No. When you register and set up your account it will automatically process the payment of a lock. We only allow a certain type of lock at our facility to ensure that your contents remain safe and secure. The lock that we use at Ennismore Storage is a Stainless Steel Disc Lock. As soon as you provide us with your move in day, we will have your lock ready for you at the unit. The lock is yours to take with you when you move out...
Does there need to be someone at the office to let me through the gate?
No. That is the nice thing about our individual security code. This code will be emailed to you after you have provided payment details online. You will have access to enter and exit the lot with this code. Your security code is only valid on your move in day and disarmed after scheduled move out day.
What are the hours of access?
We offer 24 hr access.
Are there any items that I am not allowed to store?
You are not allowed to store Food or Food products, Hazardous, Flammable, Biohazardous, Perishable or Environmentally Harmful items or Explosive, Illegal, items in the unit.
How do I pay for my unit?
Everything is done online, all you need to do is complete your customer profile and enter your banking details into our secure online system. Payments will be processed on the first of every month for the duration of your stay with us. We accept Visa, MasterCard and American Express.
Do I require Content Insurance?
We strongly recommend that every Customer acquires his/her own content insurance. We have a great company that will provide you with the insurance that you need to store your contents. If you would like to use a broker we recommend PAL Insurance Brokers.
https://www.palcanada.com/index.php/en-us/property-coverage/contents-in-storage
Do I need to sign a long term lease?
No. We do not require any long term commitment, but we do book our units on a month to month basis.
When can I move in?
If there is an available space that meets your needs you can move in at any time during operation hours.
How much notice is required before I move out?
We request 10 days and would appreciate more notice if you are able to provide..
Do you sell boxes and storage supplies?
We do not sell supplies, but we have recommendations for you should you require some supplies.